Returns & Exchanges
At AWE, we stand behind the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original, unused condition with all packaging and tags intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated and sent to your email for easy printing.
Pack and Ship
Securely pack your items in the original shipping box, attach the prepaid label, and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing